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Frequently Asked Questions

The SYKES e-Recruitment team created a personalized interview process to suit the needs of our future Sykes employees. If you are still clueless on what to do, please follow the guidelines below.


How do I apply at SYKES?

Its easy! You have 2 ways of doing this:

·         You may also go to the Careers page and check our current job openings.

·         Once you have chosen a job opening, you can choose to:

         1. Click Apply Now and create your online resume. After submitting the required information, you will receive communications via SMS, calls, and emails from the recruitment team.

         2. Join our Virtual Recruitment Hub on Zoom Monday to Friday, anytime from 11:00AM to 8:00PM

                  Zoom Link: https://bit.ly/SYKESVR

                  Zoom ID: 207 770 1471

                  Passcode: SYK

Be prepared to be interviewed.
Once passed, you will be invited for written exams and job offer.

How do I check the job openings in a specific site location?

Go to the Careers page. Under the Job Search box, you may select a specific site from the “Location” dropdown.


Are all of your job postings listed?

Our list of vacancies is regularly updated. Please check back as often as you can so you can see the new openings.



How will I know if SYKES will contact me?

When we receive your application, we will contact you so we can check if you have the skills, background, and preferences that are in-line with our job requirements. We will contact you within 24 to 48 hours.


How many assessments will I have to undergo? And what are the types of assessments?

Depending on the job opening that you are applying for, you may be asked to attend from one (1) up to three (3) interview sessions. Assessments may come in the form of an Interview, an Exam (psychometric, technical or language), and/or a Practical Test (typing test, technical skills demonstration, etc.).


How long will the recruitment process take?

The recruitment process will depend on the job and position you are applying for, but our goal is to process your application in one day. As soon as you have passed all the assessments and have processed all the pre-employment requirements, we will be more than happy to provide you with a Job Offer.


What benefits will I get if I work for SYKES?

In SYKES, we offer a Flexible Compensation Package that allows you to choose the benefits you want and need. Learn more about it from your Recruiter!


Do you have any inquiries or suggestions?


Please feel free to tell us what you think! You may reach us through our email or landline number provided on the CONTACT US page.